Shipping Charges and International Destinations
We are often asked whether we ship our products overseas, and the answer is YES!
Here on our Helpdesk and, in many cases, when speaking with our customers on the phone, we are asked what it costs to ship an item or a combination of products to the customer's location. Unfortunately, we cannot accurately quote these charges without entering all pertinent customer information into each shipping company's rate calculator. However, we do offer our customers the ability to do it themselves right on our website.
Our website communicates directly with the rate servers of the various shipping companies. Rates are based upon the weight and dimensions of the total items ordered (in the shopping cart), along with the delivery destination. With that information, accurate shipping costs are presented in real time.
- Register and Login to the sales side of our website. If you have not yet registered, please do so.
- Add the item(s) you are interested in purchasing to your shopping cart.
- Once all items have been added, click the VIEW CART or CHECKOUT link to see a list of items. Continue by clicking the CHECKOUT button. On the checkout page, you are presented with a default order total and options to view the available shipping methods for the delivery destination and their costs.
- REMINDER: Accurate shipping costs require providing the delivery destination. The easiest way for this is to have already registered and logged into the site
NOTE: You can add the items to your cart first if you wish. When you click on the CHECKOUT button, you will be asked to create a profile to proceed. After you have created your profile, you will be able to see the shipping costs.
If you have not yet registered and logged in to the website, the website does not know who you are or where you plan to ship the items. Any default shipping costs presented will NOT be accurate until you have registered and logged in to the website!
But What Is The Best Shipping Method?
The answer to that question depends on the shipping destination.
For the majority of domestic (continental United States), Alaska, and Hawaii destinations, the most common and least expensive will be UPS GROUND. If you live in Canada, UPS Canada Standard (Canada Ground) or Priority Mail are usually the best options. For our overseas customers, USPS Priority International or Priority Express International, or GlobalPost are often the least expensive and most reliable options. DHL is decent for some international destinations, but it can be as expensive as UPS and FedEx.
We do NOT ship Parcel Post or slower methods because they do not provide adequate tracking information.
Do You Ship To Every Country?
No, we do not! Some countries are riddled with fraud, and we have blocked them from ordering (and in many cases even accessing) our website. We will also refuse to ship and delete any order we believe is fraudulent. We do not publish a list of the banned countries.
Have questions, please ask!
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